Unless requested otherwise we will send massagers with 'UK plugs' to the UK and Ireland and 'EU plugs' to the rest of Europe.
The postage allowed covers postage to the following countries. For other countries in Europe please email us at firstname.lastname@example.org for a postage rate and to organise your shipment.
Republic of Ireland | Germany | France | The Netherlands | Belgium | Luxembourg
VAT / Customs
We do not add VAT to your order. However, your country may add VAT and/or customs duties upon arrival.
It is with deep regret that due to difficulties having massages delivered to the EU our warehouse has suspended sending orders to the EU for the forseeable future. We appologise for this, but cannot see any way around it. I have pasted a copy of our advice from the warehouse below.
Thank you for your email.
The tracking is showing that the carrier was waiting for the payment of duties from the customer.
The parcel is now being returned to BKS.
It is evident that shipments to the EU are still not making it through in sufficient numbers to make it cost effective for BKS to keep sending them.
As I advised last week - we have also trialled two other carriers and have experienced the same issues.
As much as it pains me to do it, I think that the only option is to suspend EU deliveries for the foreseeable future.
I am really sorry - but I can not see any other option
Massager(s) Direct Order - Europe
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